Services Offered
Pet pharmacy compounding programs should service both vets and pet parents. The programs should provide pet parents with the option of requesting a refill prescription online. The programs should also offer refill reminders, prescription transfers, automatic refills and education and information to ensure all the needs of the pet are adequately on time and without fail. For veterinarians, services to help you increase your foot traffic and retention rates should be offered. A learning center for vets should also be available to offer you news within the industry. You should also be able to keep up-to-date with say charity programs supported by the pet pharmacy compounding firm within the animal care industry. Vets should also get prescription forms, custom formulation request forms, and the opportunity to participate in different surveys through the program. Delivery services should also be available.
Commitment to Accreditation
Every pet pharmacy compounding fir should be fully dedicated to quality assurance for all the products and services it provides. Consequently, the firm’s quality assurance program should be reviewed regularly for improvements to be made to the services offered within the industry while paying attention to the highest quality products. To also ensure the firm is proving the best services to its customers, a customer response process which examines reviews and addresses and concerns a customer has to be put in place. Commitment to quality should be at the center of all services and products offered. Consequently, the company must pay attention to accreditation processes by the Pharmacy Compounding Accreditation Board, which is responsible for quality assurance within the industry. Accreditation from the Accreditation Commission for Healthcare (ACHC), which is responsible for setting national standards for healthcare organizations, is also important.
